Warranty & Guarantee Policy

Effective Date: June 7, 2025

At Guida Elettrica, we are committed to providing high-quality electric mobility solutions. Our Warranty & Guarantee Policy ensures that our customers receive reliable products backed by our support. Please read the following terms carefully to understand your rights and responsibilities.

1. Warranty Coverage

We offer a limited warranty on our electric mobility products, covering manufacturing defects in materials and workmanship under normal use. The warranty periods for various components are as follows:

Electric Bikes, Mopeds, UTVs, ATVs, Trikes, Unicycles, Cargo Bikes

Electric Wheelchairs

Electric Scooters & Hoverboards

Note: Warranty periods commence from the date of delivery.

2. Warranty Exclusions

The warranty does not cover:

3. Claim Process

To initiate a warranty claim:

  1. Contact Us: Email support@guidaelettrica.com with your order number, a detailed description of the issue, and relevant photos or videos.

  2. Assessment: Our technical team will evaluate the information provided and may request additional details.

  3. Resolution: If the issue is covered under warranty, we will repair or replace the defective part or product at no additional cost.manfirth.com

Note: Customers are responsible for shipping costs associated with returning products for warranty service, unless prohibited by applicable law.

4. Transferability

Our warranty is non-transferable and applies only to the original purchaser.bqielectric.com+1manfirth.com+1

5. Limitation of Liability

Guida Elettrica’s liability is limited to the repair or replacement of defective products as stated in this policy. We are not liable for any incidental or consequential damages arising from the use or inability to use our products.

6. Contact Information

For any questions or concerns regarding our Warranty & Guarantee Policy:

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